“An email can make or break a potential opportunity for you. So send and respond to them wisely”- Leila Lewis

Now a days business mails is used more than any other means of communication. Written word makes positive or negative impressions upon the reader us. Without basic etiquette your document can easily misinterpreted by your reader. So it’s crucial that you follow the basic rules of etiquettes to construct an appropriate tone. In the training programme we will be taking participants through mail constructing process and pitfalls to avoid.

Learning Outcomes

Through this Email Etiquettes workshop, the participants would be able to:

• Project a professional image through a well written mail

• Realize the importance of emails for effective communication

• Understand the concept of ‘netiquette’ and structure of e-mail

• Realize the importance of review before sending mail

• Identify the common mistakes made in mails

• Recognize the importance of the right kind of opening and closing

• Write effective mails