Employee Engagement
"When people are financially invested, they want a return. When people are emotionally invested, they want to contribute." - Simon Sinek
"Highly engaged employees make the customer experience. Disengaged employees break it." - Timothy R. Clark
“Engaged employees stay for what they give (they like their work); disengaged employees stay for what they get (favorable job conditions, growth opportunities, job security).” – Blessing White’s The State of Employee Engagement 2008
“To win in the marketplace you must first win in the workplace.” - Doug Conant
Employee Engagement means the emotional commitment an employee brings to the organization. Through that commitment, the employees care for the organization and for their work. They feel connected and bring lot of enthusiasm. They go that extra mile for the organization and the work. When they go that extra mile without being asked, they are putting the discretionary effort to work. The moment employees put in that discretionary effort, it means that the employees are engaged. Being engaged also means that they bring whole of themselves to the work.
According to Smith P. N (2016), engagement means that employees work and express themselves in a physical, cognitive and emotional manner.
A concept that is generally viewed as managing discretionary effort, that is, when employees have choices, they will act in a way that furthers their organization's interests. An engaged employee is a person who is fully involved in, and enthusiastic about, his or her work.” (www.reference.com)
Employee engagement is an outcome that depends on the actions of an organization, particularly the actions driven by leadership, managers, and people teams.
Benefits of Employee Engagement:
- Employee satisfaction increases if the employees are engaged with the organization.
- Productivity increases if the employees are engaged with the organization.
- Employee turnover is reduced.
- There is lesser absenteeism.
- There is higher employee loyalty due to high employee engagement.
- Employees become more responsible and proactive.
- Employees feel motivated.
- High employee engagement leads to innovation.
- There is energy and positivity at workplace through high employee engagement.
- With higher employee engagement, the profitability of the organization increases.
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